Returns & Refunds
If you change your mind about your order or purchase, you have 14 days from the day of delivery to return your order, using our free returns service.
To return your online order, please visit our Online Returns Portal. There is no need to let us know about your return and it can take up to 7 days to process your return.
If you purchased an item through our remote shopping services, you can contact your Personal Shopper or Customer Services to arrange a return.
Please see our Terms & Conditions for more information on our returns policy.